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PRIVACY POLICY

1. IDENTITY OF THE DATA CONTROLLER

The information provided by the USER through any of the forms on the WEBSITE will be included in one or more files under the responsibility of Mamita Botanical, with registered office at C / Sant Pere Mes Baix 77 principal 1 

2. PURPOSE OF THE TREATMENT

Mamita Botanical will treat the information provided by the USER for different purposes, depending on the method of data collection:

  • Manage the contractual or commercial relationship established between Mamita Botanical and the

USER.

  • Provide the services requested by the USER.

  • Manage, administer, provide, expand and improve the services to which the USER has decided to subscribe or register.

  • Adapt said services to improve their quality for the USER.

  • Design new services related to the above.

  • Carry out statistical studies that allow the design of improvements in the services provided.

  • Send information required by the USER.

  • Send information about modifications in the products purchased by the USER.

The USER consents to the processing of their data for the purposes described, without prejudice to the right that assists them to revoke said consent by sending an email to the address hola@mamitabotanical.com, identifying themselves as a USER of the WEBSITE and specifying their request.

3. RECIPIENTS OF THE INFORMATION

The data that the USER has provided to Mamita Botanical will not be communicated to any third party, except that:

  • The transfer is authorized by law.

  • The treatment responds to the free and legitimate acceptance of a legal relationship whose development, compliance and control necessarily implies the connection of said treatment with third party files, such as, for example, banking entities for the billing of the contracted products or services or courier companies for shipping the contracted products.

  • The data is requested by the Ombudsman, the Public Prosecutor's Office or the judges or courts or the Court of Accounts, in the exercise of the functions attributed to them. 

4. COMPULSORY OR OPTIONAL NATURE OF THE INFORMATION REQUESTED

The mandatory data of each form will be identified as such in the form itself. The refusal to provide said information will prevent the service requested by the USER from being effective.

5. EXERCISE OF RIGHTS

THE USER may exercise their rights, through an email to the address hola@mamitabotanical.com, as well as through ordinary mail to the address C / Sant Pere Mes baix 77 principal1, Barcelona, identifying in both cases as USER WEBSITE, providing a photocopy of the DNI or equivalent document and specifying your request.

THE USER may request the exercise of the following rights:

  • Right to request access to personal data: you can ask Mamita Botanical if it is treating your personal data and what that data is.

  • Right to request their rectification (in case they are incorrect) or their deletion.

  • Right to request the limitation of their treatment, in which case they will only be kept by Mamita Botanical for the exercise or defense of claims.

  • Right to object to the treatment: Mamita Botanical will stop treating the data in the way you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims they have to continue to be treated.

  • Right to data portability: in case you want your data to be processed by another firm, Mamita Botanical will facilitate the portability of your data to the new manager.

To obtain more information on the exercise of these rights and pre-established models or forms, the USER can access the official page of the Spanish Agency for Data Protection, through the citizen channel.

How to complain to the Control Authority: If a USER considers that there is a problem with the way Mamita Botanical is handling their data, they can direct their complaints to it, in the way that has been indicated in the previous paragraphs or to the corresponding data protection authority, being the Spanish Agency for Data Protection the one indicated in the case of Spain.

6. USER COMMITMENTS

The USER guarantees that he is over 14 years old and that the information provided is accurate and

truthful. The USER undertakes to inform Mamita Botanical of any modification suffered by the information provided through an email to the address hola@mamitabotanical.com, identifying himself as a USER of the WEBSITE and specifying the information that must be modified.

Likewise, the USER undertakes to keep the passwords and identification codes secret and to inform Mamita Botanical as soon as possible in the event of loss, theft or unauthorized access. Until such communication occurs, Mamita Botanical will be exempt from any liability that may arise from the misuse by unauthorized third parties of such passwords and identification codes.

7. THIRD PARTY DATA PROVIDED BY THE USER

In the event that the USER provides personal data of third parties for any purpose, they guarantee that they have previously informed those affected and have obtained their consent for the communication of their data to Mamita Botanical.

9. SECURITY MEASURES

Mamita Botanical has adopted the necessary technical and organizational measures that guarantee the security of personal data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment.

However, the USER must be aware that Internet security measures are not impregnable.

10. SOCIAL MEDIA

Presence in social networks: THE WEBSITE has a profile on some of the main social networks on the Internet (Facebook, Instagram, among others), recognizing itself as responsible for the treatment in relation to the data published by Mamita Botanical.

Purpose and legitimation: The treatment that Mamita Botanical will carry out with the data within each of the aforementioned social networks will be, at most, the one that the social network allows to corporate profiles. Thus, Mamita Botanical will be able to inform, when the law does not prohibit it, its followers by any means that the social network allows about its activities, offers, as well as provide personalized customer service.

Data extraction: In no case will Mamita Botanical extract data from social networks, unless the user's consent is specifically and expressly obtained to do so.

Rights: When, due to the very nature of social networks, the effective exercise of the data protection rights of the follower is subject to the modification of the personal profile of this, Mamita Botanical will help and advise to this end to the extent of your chances.